E-Distribution Manager (H/F)

Founded in 1950 by Gilbert Trigano and Gérard Blitz, Club Med pioneered a new way of experiencing holidays, creating the all-inclusive vacation concept in some of the world’s most exceptional destinations. Since its inception, Club Med has been driven by a unique vision: offering guests the freedom to fully relax, reconnect with nature, enjoy sports and wellness activities, and share meaningful experiences together.

Today, Club Med delivers a distinctive premium holiday experience to its customers, known as Gentils Membres (G.Ms), through the dedication, hospitality, and professionalism of its employees. Our teams, composed of Gentils Organisateurs (G.Os) and Gentils Employés (G.Es), embody the spirit, energy, and excellence that make Club Med a truly unique brand around the world.

Context

Under the OTA sales, the E-Distribution Manager is responsible for the indirect distribution strategy generated through OTA channels. The role oversees resort visibility on partner platforms and ensures the technical and commercial optimization of distribution flows.

Missions

1/ OTA Deployment & Connectivity Management

• Connectivity Management: configure and maintain technical connections between resort inventories and partner platforms, including mapping and support. for WW resorts proposed to OTAs (global & regional & local)
• OTA Content Management :
  • in coordination with Product marketing teams, in charge of setup description & maintenance of the resort visuals and descriptions on Expedia, CTrip, etc.
  • in coordination with Regional RMP  teams, in charge of set up rate plan, category, room lodging for initial set-up or in case there is a new resort… and in charge of testing that everything is ready.
  • in coordination with legal & fiscal, in charge of set up tax & regulatory information & of any change during the year
• IT & Architecture liaison: collaborate with technical teams to remove technical issues and test new connectivity solutions.
• Point of contact for internal teams and Resorts in case of issues between our systems and those of online partners (technical bugs, client disputes, etc.) + tool enhancement
• Act as the channel manager referent, in charge of training teams

2/ Performance Management & Reporting

• Data management: Coordinate with Data team, support on performance tracking tools building and automate reporting to monitor business performance and market share.
• RM & Pricing collaboration: analyze performance gaps in coordination with the regional Revenue Management Pricing teams and propose corrective actions (visibility adjustments, specific offers).
• Rate parity control in coordination with the Revenue Management and Media teams to ensure proper alignment of SEA and GEO campaigns.
• Coordinate with Regional RMP teams and gMDT teams to support performance monitoring, data synchronization and action automation as well as marketing actions implementation.

3/ Digital Distribution Management

• Regional platforms: in accordance with BU business stakes, ensure consistency at WW level on digital distribution partnerships
• Global platforms: analyze the potential of new global platforms, manage contract negotiations, and ensure their operational go-live.

Profile

• Bachelor's or Master's degree (Business School, Digital/E-commerce, or Hospitality Management with a Web specialization).
• Minimum 2 years in an operational role in hospitality or Distribution/Revenue Management. Knowledge of the e-tourism market and/or the hotel and travel industry.
• Technical ecosystem Proficiency : Channel Managers (D-Edge, Siteminder, DerbySoft), OTA Extranets (Expedia, Ctrip, etc.), Business Intelligence (PowerBI).
• Proficiency in the Microsoft Suite (Excel, PowerPoint, Word)
• English/French spoken and written, Chinese would be a plus
• Strong analytical & interpersonal skills
• Strong tech-savviness
• Comfort with system configuration set up
• Ability to identify, experiment with, and deploy AI solutions to optimize processes and enhance operational efficiency

• What will make the difference: A proactive mindset, outstanding organization and attention to detail. Autonomous and adaptable, you enjoy solving puzzles and working with Excel.

Conditions

• Permanent contract (CDI)
• Position based at Club Med’s Paris La Villette Headquarters (19th arrondissement, Paris).
• Current hybrid working policy: up to 8 remote working days per month, subject to manager and team approval, with the possibility of taking one full remote-working week per quarter.
• "G.O Holidays" benefit: available to all employees on a permanent contract after one year of service, allowing employees and their family members, or a guest of their choice, to enjoy vacations in Club Med Resorts.

Club Med is committed to fostering an inclusive workplace. All our positions are open to candidates with disabilities.