Know-how: develop your skills at work

Know-how lies at the heart of success. It is a key factor that complements the behavioral skills essential to the Club Med spirit. Together, these skills contribute to a harmonious, dynamic, innovative, and productive work environment. Identifying and showcasing your know-how is essential to improving individual performance and contributing to the company’s success.

Know-how: the key to your professional success

What is know-how?

Know-how comes in several categories, each indispensable in the world of work:
- Technical skills: these skills, also called hard skills, represent the knowledge, abilities, or aptitudes specific to a job, such as mastering software or a tool. They vary from one profession to another.
- Practical knowledge: acquired through experience and developed progressively through professional practice. These include, for example, project management skills, sales techniques, equipment handling for a bartender, or mastering dance techniques for a choreographer.
- Theoretical knowledge: refers to the knowledge gained during academic studies or through specific courses or training.
- Social skills: these refer to the ability to interact, communicate, and resolve conflicts. They are particularly valued in sectors such as hospitality and catering.

How can we define know-how?

It refers to the collection of practical skills and knowledge that an individual applies to accomplish concrete tasks in their profession, such as within Club Med Resorts. It is also referred to as hard skills (technical skills). Know-how develops continuously through ongoing learning and professional experience. It perfectly complements behavioral skills, or soft skills, such as active listening, kindness, adaptability, and team spirit. Know-how is essential for ensuring fulfilment and performance in the professional world. At Club Med, by combining expertise and interpersonal skills, G.Os and G.Es contribute to a dynamic, high-performing, and harmonious work environment.

What are the 4 types of knowledge?

The four types of knowledge are all essential to professional development. Each type allows an individual to improve and contributes to a company’s success.
- General knowledge: refers to all theoretical and academic knowledge acquired through study, observation, learning, training, or career change. This is fundamental to working in a specific field.
- Know-how: encompasses technical skills and practical knowledge that make it possible to carry out tasks in a specific field.
- Interpersonal skills: refers to behavioral skills such as autonomy, adaptability, communication, empathy, and a positive attitude. Soft skills enable individuals to adapt to different professional situations and better interact with others, fostering collaboration and better emotional management.
- Capacity for growth: expresses the ability to anticipate, adapt, and evolve in response to changes and new trends. The individual becomes the author of their own professional path.

What is the difference between knowledge and know-how?

Knowledge and know-how are two different but perfectly complementary concepts in the professional world. Knowledge refers to theoretical knowledge, information, and concepts acquired during studies and training. Know-how, on the other hand, designates the ability to put this knowledge into practice in a professional environment. Combining both is essential for optimal performance. At Club Med, it is not only what you know but also what you can do that makes the difference. The synergy between knowledge and know-how is a true indicator of success.

Why and how should you highlight your know-how during a job interview?

During a job interview, it is essential to showcase your know-how in order to convince the recruiter. Highlighting your know-how demonstrates practical experience and technical expertise. It reinforces your credibility and helps you stand out from other candidates, gaining the recruiter’s trust. It is crucial to illustrate your skills with concrete examples of professional achievements, specific situations where your know-how was successfully applied, supported by figures and facts. Clear and concise communication is also fundamental when presenting your technical skills. Finally, when responding to interview questions, candidates should always relate their know-how to the requirements of the role.

The role of know-how in professional development

Know-how plays a major role in career advancement because it enables concrete application of technical skills and acquired knowledge. It facilitates access to positions of responsibility and supports performance and efficiency at work. Know-how demonstrates proven expertise and contributes to professional recognition and personal satisfaction. Individuals feel acknowledged and valued for their skills. Ongoing development of know-how is therefore essential to grow and boost one’s career.

Know-how is a driving force for progress and success. It is a genuine asset in both personal and professional development. Individuals can put their skills to use in real situations, reinforcing effectiveness and performance. Know-how also contributes to personal fulfilment. For companies, it supports productivity and success. Know-how is therefore indispensable both personally and professionally.

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