Chalet Host | Exclusive Collection (M/W)

Do you know Club Med?
We have nearly 70 Resorts, open year-round in 26 countries. We offer luxury vacations in both mountain and seaside settings. Our clients seek happiness and freedom.
Why are you reading this job posting? Because you want to become a part of that extra something that sets us apart. You possess sought-after human and professional skills. We offer you the opportunity to develop and grow rapidly by joining our brilliant teams. You'll be able to travel the world.

Your workspace
Welcome to the Alps, where our Exclusive Collection Chalets offer a unique working environment that blends luxury and practicality. Each chalet, with its elegant spaces and warm atmosphere, creates an unforgettable experience for our clients. Like our Chalet-apartments, these exclusive areas strengthen our relationships with our clients. Every detail is carefully thought out, from personalized welcomes to spaces designed by renowned designers, to enrich your daily life.
Your role is essential in providing memorable experiences, whether it's family moments or exclusive Club Med activities. Meanwhile, our kids' clubs take care of the little ones. Our working environment goes beyond conventional standards by combining luxury, well-being, and a unique experience. Additionally, we provide quality professional equipment for optimal working comfort. Our pioneering spirit encourages us to adopt innovations that enhance our teams' working comfort and allow them to focus on the essentials: the relationship with our clients.

You are
- Curious: You can share interests based on what others like. You are open to new ideas and have good general knowledge.
- Attentive: You ask questions and listen carefully. You adjust your energy according to the situation, react sensitively, and show empathy.
- Elegant: You communicate well and handle conversations with grace. You are authentic in both your communication and demeanor.
- Charismatic: You have a natural and sincere presence. You inspire others by being yourself and remaining simple.
- Proactive: You anticipate needs, overcome obstacles, and find solutions proactively. Autonomous: You work independently, make sound decisions without constant supervision, thus enhancing your efficiency and self-confidence.
- Unifying: You effectively connect departments, mobilizing teams toward common goals, positioning yourself as a powerful driver for task accomplishment.

You will
- Ensure a worry-free stay in the Chalet and the resort by being the preferred point of contact for the client.
- Carefully prepare the client's stay by highlighting included and à la carte services, as well as resort activities.
- Facilitate the client's stay by coordinating the various services involved, ensuring the follow-up of all specific client requests, whether related to the Chalet or the Resort.
- Ensure the quality of services offered to the client by verifying their compliance with established quality standards for Chalets.

By joining Club Med Exclusive Collection, you will experience a new kind of luxury. One that combines refinement, attention to detail, consideration for each of our clients with the kindness, simplicity, authenticity of relationships, and the legendary conviviality of Club Med. Luxury centered, above all, on humanity and experiences.

Club Med Exclusive Collection includes: 100% Club Med Exclusive Collection Resorts, Club Med Exclusive Collection Spaces in our 4 Trident Resorts, Villas, Chalets, and our legendary 5-masted sailboat.

All our positions are open to individuals with disabilities.