Hotel room service jobs at Club Med

Room service is an essential part of ensuring customer satisfaction and contributing to the reputation of Club Med. Room service staff perform an indispensable function in the hotel industry. Their role is to ensure the cleanliness of hotel rooms and common areas in compliance with sanitary protocol.

What training is required to join the Club Med room service?

Club Med pays particular attention to people with experience in a top-of-the-range hotel and/or a vocational training certificate in Hotel Services or in Maintenance and Hygiene of Premises. However, accommodation positions are open to people who do not have a diploma and who have the necessary skills and motivation to learn a new trade.

Indeed, even if you do not have a diploma or significant experience in these specific missions, Club Med gives you the opportunity to train for a real job and/or to develop your skills. Often, vocations emerge through the experiences of our staff within Club Med. While working for our brand, you will also have the opportunity, depending on your motivation and skills, to follow in-house training courses in order to progress to managerial positions, for example Floor Manager or General Manager.

What are the qualities required of a Floor Attendant?

The key to Club Med hotel room service is responsiveness, autonomy and above all discretion. The aim is to preserve the privacy of our guests so that they feel at home. You must always remain attentive and use gentle language towards our guests to guide them and offer them a unique experience. Foreign language skills, especially English, are an advantage in communicating with some guests but are not mandatory. In fact, it is common to learn a new language while immersed in Club Med. The behaviour of the floor staff must always remain impeccable in order to meet Club Med's premium offer.