Reception
Guest Relation Manager (M/W)
Club Med Resorts ポルトガル or overseas
Job ID R-1040 Category Hospitality & Catering
Contract Type Seasonal
あなたには
- 社交的で、お客様とのつながりを築き、信頼関係を築く方法を知っている。
- 親切で聞き上手な方、あなたのおかげでお客様は解決策を見つけることができます。
- マルチリンガル、少なくとも2カ国語に堪能で、国際的な顧客と気軽に接することができる。
あなたには
- リゾートの全部門からの情報を調整する
- レセプションマネージャーと協力し、滞在に関するすべてのお客様のクレームを報告、処理、フォローアップする。
- 結果を分析し、リゾートの追加売上を伸ばすためのアクションを実行する。
- 明確な目標に基づき、チームを団結させ、モチベーションを高め、彼らの成長をサポートする。
- 担当部門において、安全衛生基準が適切に実施、適用、監視されていることを確認する。
G.O.カスタマー・マネージャーになることで、クラブメッドが提供するインフラストラクチャーとアクティビティーを利用することができます。その気になれば、ステージに立って才能を発揮することもできます！
何を待っているのですか？
当社のポジションはすべて、障がいをお持ちの方にも門戸を開いています。
- 社交的で、お客様とのつながりを築き、信頼関係を築く方法を知っている。
- 親切で聞き上手な方、あなたのおかげでお客様は解決策を見つけることができます。
- マルチリンガル、少なくとも2カ国語に堪能で、国際的な顧客と気軽に接することができる。
あなたには
- リゾートの全部門からの情報を調整する
- レセプションマネージャーと協力し、滞在に関するすべてのお客様のクレームを報告、処理、フォローアップする。
- 結果を分析し、リゾートの追加売上を伸ばすためのアクションを実行する。
- 明確な目標に基づき、チームを団結させ、モチベーションを高め、彼らの成長をサポートする。
- 担当部門において、安全衛生基準が適切に実施、適用、監視されていることを確認する。
G.O.カスタマー・マネージャーになることで、クラブメッドが提供するインフラストラクチャーとアクティビティーを利用することができます。その気になれば、ステージに立って才能を発揮することもできます！
何を待っているのですか？
当社のポジションはすべて、障がいをお持ちの方にも門戸を開いています。
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