Guest Relation Agent (M/W)
Club Med Resorts
Job ID R-711 Category Hospitality & Catering
You are
- Sociable, you know how to connect with our guests and build a trusting relationship.
- Helpful and attentive, finding the right solution for all our guests.
- Multilingual, you master at least two languages and are comfortable with international guests.
You will
- Ensure that guest stays are monitored and ensure the well-being of each guest with the aim of gaining their loyalty
- Remain at the guest's service and respond to any requests related to their stay (translation, information about the Village and its surroundings, etc.)
- Support the Front Desk team where necessary to facilitate the guest experience
- Be proactive in making suggestions to their Manager to drive additional sales
- Inform their Manager about any service malfunction or guest complaint and be proactive in putting forward suggestions to resolve these issues effectively
In becoming a G.O Guest Relation Agent, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!
So what are you waiting for? Pack your bags!
All our positions are open to people with disabilities.
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