Spa Manager (M/W)

Club Med was founded in 1950 on the idea that the purpose of life is to be happy. The place to be happy is here. The moment to be happy is now.

Since then, our mission has been to create moments of happiness every day and share them with our guests, in nearly 70 Premium and Exclusive Collection Resorts located in the most beautiful destinations in the world.

To make this happen, we have something others don’t: the Club Med Spirit and our five core values of kindness, multiculturalism, responsibility, freedom and a pioneering spirit.

Today, Club Med is the world leader in premium all-inclusive holidays. We are more than 25,000 Gentle Organizers (G.O.) and Gentle Employees (G.E.) from over 110 nationalities and cultures, working in Resorts, offices or agencies, in more than 40 countries.

Your work environment

Enjoy an exceptional working environment: premium facilities with refined and elegant design. The Spa at Club Med has something extra special.

We have chosen to entrust these moments of well-being to you alongside some of the biggest names in the spa and beauty industry: Sothys, Cinq Mondes, Comfort Zone, Mandara Spa, Payot, L'Occitane, MyBlend, Thalgo...

You will be trained in the treatment protocols and product sales techniques of our partner brands. These training courses are certified and recognised by wellness professionals.

The world is open to you!

You are

• Responsible, able to train, manage and supervise a team effectively and with care.

• An ambassador, representing the image of the Spa and partner brands with excellence.

• Organised, skilled at managing priorities and optimising the department's operations.

• Performance-driven, motivated by achieving ambitious objectives, particularly in developing Spa revenue and ensuring guest satisfaction.

You will

• Coordinate and promote the Spa area within the Resort, ensuring its visibility and attractiveness.

• Supervise a team of 5 to 17 employees, ensuring their training, motivation and development.

• Ensure compliance with protocols and the implementation of Club Med quality standards by your team.

• Monitor and analyse the Spa's financial results while tracking guest satisfaction and service quality.

• Promote the Club Med culture and personalise the guest experience to strengthen loyalty.

• Organise and implement commercial activities to promote Spa services and products.

• Monitor stock levels, identify supply needs and manage orders in collaboration with the team.

• Work closely with the Resort's various departments (laundry, front desk, etc.) to ensure smooth operations.

• Unite and motivate your teams around clear objectives while supporting their professional development.

• Ensure compliance with hygiene, safety and Club Med environmental standards.

You will become a Gentle Organizer (G.O.)

As a G.O., you carry out your profession with passion while having the opportunity to take part in key moments of our guests’ stay. Whether interacting with guests, sharing an activity or showcasing your talents on stage, you help create unique memories.

Being a G.O. is much more than a job: it is about experiencing moments of sharing and emotion within a multicultural team.

Your benefits

Focus on your mission and enjoy the rest!

Discover the conditions and benefits associated with your position (which may vary depending on the country and contract type):

• Accommodation provided within or close to your workplace, as well as access to dining facilities, according to the terms of your contract, with a fixed contribution.

• Access to certain facilities and activities (fitness centre, swimming pool, outdoor activities, etc.) outside working hours and according to applicable rules. You will also benefit from preferential rates on certain services (boutique, spa, excursions, etc.).

• Ongoing support through training programmes throughout your career to develop your skills and progress towards new opportunities.

• Internal and international mobility opportunities, depending on available opportunities and applicable conditions, across more than 120 professions and over 60 Resorts worldwide.