Friendly, you are gifted in representing Club Med’s values to customers and employees.
Key to our activity, you work with different departments and contribute to our overall success.
Well-organised, you know our processes like the back of your hand and apply them meticulously.
You will
Maintain lists for the authorities as well as for the safety of the vessel (passport number, age, nationality, etc.).
Assist the HRO in filling out the forms for the authorities
Develop and implement tools to meet the requirements of authorities (lists in a particular format (XML, direct mail, PMS)) and passenger expectations (TPE, proxy, openSUSE)
Assist the HRR in filling out forms for the authorities
Ensure the proper maintenance of computer, electronic and electrical equipment for Club Med (computers, monitors, printers, fax machines, cell phones)
Be the IT department's relay for any IT request (opening and follow-up of incidents for Ecomat, PMS, email, internet, faulty hardware, etc.).
Assist the crew (windows reinstallation, anti-virus, updates, internet connection, iPod/iPhone, etc.).