Discreet and well-organised, and know how to make our guests feel at home.
Attentive, you ensure each guest has personalised service and a unique experience.
Meticulous, with a good eye for detail, your give impeccable service.
Guarantee the quality of the hotel service, the implementation and respect of standards by the services within its scope (Guest Relation service, Front desk service, accommodation service, transport service, Meeting & Events) li>
Manage the administration and cash management according to the village
Ensure that the offer for customers (customer experience, personalisation, complaints, etc.) conforms to the Club Med standards
Define budgetary objectives, implement action plans to ensure the achievement of the objectives set
Manage your teams, supervise them and support them with an objective of development and achievement of results, both qualitative and quantitative
Ensure compliance with legal and commercial procedures for village sales and their appropriation by your teams
Guarantee the quality of services, compliance with Club Med health and safety rules if the maintenance of the resort's assets