Front Desk Agent

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    Job Job Description

    You are

    • Sociable, you know how to connect with our guests and build a trusting relationship.
    • Helpful and attentive, finding the right solution for all our guests.
    • Multilingual, you master at least two languages and are comfortable with international guests.

    You will

    • Be responsible for welcoming guests, providing information and personalising customer relations
    • Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
    • Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
    • Develop internal sales and ensure the invoicing for the stay or local sales
    • Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets

    They talk abouttheir job

    Raphael, Katiana & Tania
    G.O Receptionists
    Maxime
    Room Division Manager

    You willYou will grow with us

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