- Discreet and well-organised, and know how to make our guests feel at home.
- Attentive, you ensure each guest has personalised service and a unique experience.
- Meticulous, with a good eye for detail, your give impeccable service.
- Be responsible for the maintenance and cleanliness of the resort (600 to 1,500 clients)
- Check the cleanliness of rooms and common areas and report any malfunctions to the maintenance department
- Know the resort perfectly and work in collaboration with the relevant departments (reception, laundry, catering)
- Supervise the team of maintenance staff (30 to 50 employees)
- Anticipate and respond to the different requirements and needs of the resort's clientele
- Establish the housekeeping staff rota according to room occupancy
- Monitor the status of stocks, identify supply needs and place orders with the stocks & procurement manager
- Check the conformity of the work carried out according to the high standards of Club Med
- Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets
- Unite and motivate your teams around defined objectives and support them in their development
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