Front Desk Agent (M/F)

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    Front Desk Agent (M/F)
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    Job type

    Fixed-term contract

    Location

    Resorts in France or abroad

    Diploma
    Diploma in Tourism/ Hotel service or similar mandatory
    Details
    Food/accommodation for a flat-rate contribution
    Experience

    Experience in a hotel-style structure required

    Language

    English or French / Speak an understand

    • Be responsible for welcoming guests, providing information and personalising customer relations
    • Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
    • Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
    • Develop internal sales and ensure the invoicing for the stay or local sales
    • Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets

    They talk abouttheir job

    Raphael, Katiana & Tania
    G.O Receptionists

    You will join the Reception team

    Hospitality is the very essence of life at our resorts. By joining the Reception team, you’ll have a key role to play, that of developing a high-quality customised relationship with our guests and offering them:

    • High service standards and an all-inclusive experience in an exceptional setting
    • Multilingual and multicultural staff speaking 3 foreign languages on average
    • Accommodation for 500 to 1,500 clients per week from all over the world

    What is it living in a Resort

    • You can go and discover our Resorts established in the most beautiful parts of the world
    • You'll experience unique life moments with the guests and/or your G.O and G.E colleagues, with whom you’ll forge bonds for life
    • You'll have the opportunity to learn and develop with the seasons, discovering new jobs and new services
    • You'll belong to multi-cultural teams, which share the values of being kind and open-minded.

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