Responsibilities

To translate Club Med's business needs into technical requirements to meet expectations
To define the needs in terms of Network & Security and System to optimize the resources to be used to carry out the project
To monitor the project making sure to always optimize the cost/benefit ratio of the technical features involved
To participate in documenting and communicating designs to the important stakeholders and ensure correct support transfer after project closure

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IT Architecture

We guarantee full integration and scalability of the project deliverables in the company technical environment with regards to current Club Med’s standards.

Job examples

  • Architecture Manager
  • Architect

Core competencies

  • Ability to work transversally
  • Analytical skills
  • Critical thinking
  • Problem solving
  • Programming skills

Responsibilities

To translate Club Med's business needs into technical requirements to meet expectations
To define the needs in terms of Network & Security and System to optimize the resources to be used to carry out the project
To monitor the project making sure to always optimize the cost/benefit ratio of the technical features involved
To participate in documenting and communicating designs to the important stakeholders and ensure correct support transfer after project closure

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Responsibilities

To create and administer the various databases
To ensure the quality, integrity and consistency of the data collected
To ensure that the data collected are available and up-to-date at any moment

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IT Data Base

We build Club Med’s databases and ensure their integrity, availability, and security at any moment.

Job examples

  • Database Manager
  • Database Analyst

Core competencies

  • Ability to work transversally
  • Problem solving
  • Reactivity
  • Relational database management system (RDBMS)
  • Understanding of Structured Query Language (SQL)

Responsibilities

To create and administer the various databases
To ensure the quality, integrity and consistency of the data collected
To ensure that the data collected are available and up-to-date at any moment

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Responsibilities

To write program codes using different languages (C++, Java…)
To configure softwares developed by external providers
To test and debug programs when needed
To document and communicate with the development team in agile methodology
To ensure and level of support when needed

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IT Development

We design, write and configure programs through a variety of computer languages to provide the softwares needed by the Group.

Job examples

  • IT Coordinator
  • IT Contributor

Core competencies

  • Ability to keep it digital and simple (KIDS)
  • Critical thinking
  • Problem solving
  • Programming skills
  • Rigor

Responsibilities

To write program codes using different languages (C++, Java…)
To configure softwares developed by external providers
To test and debug programs when needed
To document and communicate with the development team in agile methodology
To ensure and level of support when needed

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Responsibilities

To organize and deploy local area networks (LANS), wide area networks (WANS) and other data communication systems
To watch over existing network systems and conduct required maintenance if needed
To manage telecommunication networks
To document and communicate with main stakeholders during projects
To ensure high level support for network issues

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IT Network & Security

We develop and maintain Club Med’s networks to provide a global grid for the Group.

Job examples

  • Network & Security Manager
  • Network & Security Engineer
  • Network & Telecom Manager

Core competencies

  • Network Management skills
  • Network protocol understanding
  • Network security skills
  • Problem solving
  • Reactivity

Responsibilities

To organize and deploy local area networks (LANS), wide area networks (WANS) and other data communication systems
To watch over existing network systems and conduct required maintenance if needed
To manage telecommunication networks
To document and communicate with main stakeholders during projects
To ensure high level support for network issues

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Responsibilities

To create new processes, scripts, jobs and applications and integrate them into the overall scheduling plan
To monitor production, and manage the dispatch of misdirected processing to the teams concerned
To suggest improvements to the internal processes of IT Production in order to constantly improve their reliability

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IT Operations

We guarantee the proper functioning and optimization of the company's IT production and IT operations.

Job examples

  • Exploitation Analyst
  • Operations Analyst

Core competencies

  • Ability to multitask
  • Critical thinking
  • Customer orientation
  • Problem solving
  • Reactivity

Responsibilities

To create new processes, scripts, jobs and applications and integrate them into the overall scheduling plan
To monitor production, and manage the dispatch of misdirected processing to the teams concerned
To suggest improvements to the internal processes of IT Production in order to constantly improve their reliability

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Responsibilities

To make sure IT solutions are in line with business needs
To organize the dialog between business and IT teams
To define stories and prioritize the team backlog to streamline the execution of program priorities
To maintain the conceptual and technical integrity of the features/components for the team

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IT Product Owner

We define the vision of the products that will be developed.

Job examples

  • IT Project Leader
  • Commercial Applications Manager

Core competencies

  • Ability to keep it digital and simple (KIDS)
  • Ability to manage transversal teams
  • Agility
  • Customer orientation
  • Knowledge of IT Project Management

Responsibilities

To make sure IT solutions are in line with business needs
To organize the dialog between business and IT teams
To define stories and prioritize the team backlog to streamline the execution of program priorities
To maintain the conceptual and technical integrity of the features/components for the team

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Responsibilities

To ensure proper computer operations so that end users can accomplish their tasks through Club Med’s softwares
To coordinate, specify and document functional evolutions related to transversal digital tools to anticipate and meet users' needs
To support the opening of villages and season opening on BU on all digital & IT subjects
To detect bugs and escalate to development teams or editors

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IT Support

We provide functional and technical support for Club Med’s software and hardware users.

Job examples

  • IT Support Coordinator
  • Support Applications Manager
  • Help desk supervisor

Core competencies

  • Ability to keep it digital and simple (KIDS)
  • Conflict management
  • Customer orientation
  • Pedagogy
  • Problem solving

Responsibilities

To ensure proper computer operations so that end users can accomplish their tasks through Club Med’s softwares
To coordinate, specify and document functional evolutions related to transversal digital tools to anticipate and meet users' needs
To support the opening of villages and season opening on BU on all digital & IT subjects
To detect bugs and escalate to development teams or editors

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Responsibilities

To analyze, design, and document platforms/systems to meet enterprise requirements
To install, customize, maintain, test, and troubleshoot Système d'exploitations and other softwares
To design and document enterprise standards and procedures

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IT System

We make sure Club Med has all the system resources available when needed.

Job examples

  • Service Systems Manager
  • System Administrator
  • Systems Engineer

Core competencies

  • Ability to work transversally
  • Operating system
  • Problem solving
  • Reactivity
  • System Management skills

Responsibilities

To analyze, design, and document platforms/systems to meet enterprise requirements
To install, customize, maintain, test, and troubleshoot Système d'exploitations and other softwares
To design and document enterprise standards and procedures

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Responsibilities

To develop strategic IT plans and forecasts to achieve corporate objectives
To lead and develop IT teams to optimize the IT tools provided for the Group
To make sure the entire Club Med’s IT systems and networks are correctly sized to support the business activities

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IT Top Management

We define the Group’s IT strategy to ensure that Club Med has the technology necessary to run its business.

Job examples

  • VP IT System And Support
  • VP System And Architecture

Core competencies

  • Ability to keep it digital and simple (KIDS)
  • Communication skills
  • Contractors management
  • Problem solving
  • Project management

Responsibilities

To develop strategic IT plans and forecasts to achieve corporate objectives
To lead and develop IT teams to optimize the IT tools provided for the Group
To make sure the entire Club Med’s IT systems and networks are correctly sized to support the business activities

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