応募

GENERAL RESPONSIBILITIES

PROVIDE QUALITY SERVICE

Participate in the reception of F&B products, consumables and PMH
Set up service counters and all dispensing points and workstations
Keep the coffee shop clean and contribute to its friendly atmosphere
Regularly check that products are properly displayed in the window, and that signage is correctly positioned in front of each product.
Ensure permanent supply by maintaining a high level of anticipation and communication with the bar manager for beverages and the kitchen team for food products
Manage coffee shop stock autonomously
Greet and advise GMs on the choice of food and beverages available
Take orders, prepare and serve food and beverages according to specific established techniques
Present harmonious and attractive food products and reheat, if necessary, in accordance with specific techniques
Ensure compliance with standards and procedures
Report any malfunctions to manager
Collect small hotel equipment (glasses, cups, glasses, trays…) from the room, or dedicated space
If necessary, suggest products for sale and actions to increase sales
If necessary, collect payment for items sold and record sales

KEEP THE COFFEE SHOP CLEAN

Maintain and clean the workstation and equipment used, at any time
Wash dishes
Ensure self-service stations are clean before, during and after service
Ensure that coffee shop furniture is clean and organized before, during and after service
Ensure that storage areas are clean and organized, at any time
Respect the cleaning schedule and apply the cleaning process
Comply with HACCP standards and Coffee Shop health and safety rules

KPI : KEY PERFORMENCE INDICATORS

Customer: