SEAP MICE Project Manager

Responsibilities & List of Tasks

Mission 1 —Sales processes & tools

• Optimizethe full MICE sales workflow (pre-sales, event days, post-sales) for efficiency and impact.

• Champion Salesforce adoption and reporting across SEAP commercial teams.

• Align regional plans with marketing strategy and market KPIs; ensure quarterly APAC alignment.

• Support commercial teams in high-value opportunities — client meetings, negotiations, site inspections.

• Represent SEAP with corporate teams to ensure seamless rollout of initiatives.
  

Mission 2 —Operations & product evolutions

• Refine and elevate resort offerings through new concepts and CAPEX recommendations.

• Ensure strict compliance with internal control processes across SEAP resorts.

• Conduct annual resort visits for quality control, leadership reviews, and team training.

• Lead training and implementation of MICE standards and tools.

• Support recruitment of key MICE talent to strengthen operational excellence.

• Represent MICE needs in new resort developments and major CAPEX projects.
  

Mission 3 —External tools, partnerships & business growth

• Maximize lead generation via LinkedIn Sales Navigator and other external tools.

• Build and manage vendor partnerships (F&B, AV, teambuilding) to enrich resort offerings.

• Co-lead regional sales events, tradeshows, and brand activations.

• Identifyand grow regional business segments — affinity groups, key accounts, and multi-country partnerships.
  

Mission 4 —Regional facilitator

• Build and sustain the SEAP MICE sales community through onboarding, training, and regular engagement.

• Act as the key liaison across Sales, Operations, Finance, Development, andCorporateteams.

• Share best practices regionally and globally through structured updates and sessions.

• Co-organize annual APAC MICE stakeholder gatherings for alignment and strategic direction.

Mission 5 — SEAP MICE Project roll-out & strategic evolutions

• Cascade ClubMed’sfour MICE vision pillars into SEAP’s roadmap:

• Pioneer Lifestyle Brand— embed brand identity and signature experiences.

• Winning Hearts— launch marketing suite, digitize client journey,instill“Yes Mindset.”

• Building Fans— create loyalty schemes and flagship experiences.

• Leveraging Efficiency for Good— automate CRM, evolve group rates, and scale best practices.

• Drive cross-functional execution with Marketing, Sales, Operations, HR, and Training.

Requirements