Front Desk Agent (M/W)

Job location: Resort - South Africa Beach & Safari

Contract type: Seasonal
Accommodation and meals provided: No
Required experience: 1 to 3 years in the position

Who are we?

Club Med was founded in 1950 on the idea that the purpose of life is to be happy. The place to be happy is here. The moment to be happy is now.

Since then, our mission has been to create moments of happiness every day and share them with our guests, in nearly 70 Premium and Exclusive Collection Resorts located in the most beautiful destinations in the world.

To make this happen, we have something others don't: the Club Med Spirit and our five core values of kindness, multiculturalism, responsibility, freedom and a pioneering spirit.

Today, Club Med is the world leader in premium all-inclusive holidays. We are more than 25,000 Gentle Organizers (G.O) and Gentle Employees (G.E) from over 110 nationalities and cultures, working in Resorts, offices and agencies across more than 40 countries.

Your work environment

Work in an environment where comfort goes hand in hand with performance: we are committed to providing our employees with high-quality professional equipment that offers greater autonomy and ease of work.

Our pioneering spirit encourages us to adopt innovations that improve our teams' working conditions and allow them to focus on what matters most: the relationship with our guests.

Each of our Resorts welcomes around a dozen nationalities among both guests and employees, providing numerous opportunities to grow through contact with different cultures.

You are

• Sociable, able to build relationships with guests and establish a relationship of trust.

• Discreet and organised, attentive to every detail in order to anticipate guests' needs.

• Multilingual, fluent in at least two languages, including English, and comfortable working with an international clientele.

• Versatile and proactive, able to surprise guests with creative and effective solutions.

You will

• Welcome guests and provide them with information while personalising every interaction.

• Handle guests' luggage upon arrival and departure to ensure their comfort.

• Maintain the accessibility of arrival and departure areas, ensuring they remain organised and safe.

• Carry out internal transportation as required to meet the Resort's operational needs.

• Participate in various additional tasks by supporting Resort departments, including the front desk and the setup of meeting rooms or other spaces.

• Apply Club Med standards, hygiene and safety regulations, as well as emergency and evacuation procedures.

You will become a Gentle Organizer (G.O)

As a G.O, you carry out your profession with passion while having the opportunity to take part in key moments of our guests' stay. Whether interacting with guests, sharing an activity or showcasing your talents on stage, you help create unique memories.

Being a G.O is much more than a job: it is about experiencing moments of sharing and emotion within a multicultural team.

Your benefits

Focus on your mission and enjoy the rest!

Discover all the benefits available when you join us (these may vary slightly depending on the country):

• Tailor-made training throughout your career to develop your skills and progress to new positions.

• Internal and international mobility: more than 120 professions across 70 Resorts worldwide, offering a wide range of career opportunities.