Conseiller(e) De Vente (H/F)

We are currently looking for a Sales Advisor on a fixed-term contract (CDD) to join our agency in Lille.

Club Med: A True Creator of Happiness!

"The purpose of life is to be happy; the time to be happy is now, and the place to be happy is here," said our founder, Gérard Blitz.

This remains as true today as ever. The most beautiful destinations on the planet, a thousand cultures to discover, the joy of the outdoors, unforgettable culinary experiences, and a spirit of sharing: these are the ingredients with which we create exceptional holidays.

Joining Club Med means wanting to be part of a journey that has lasted for over 70 years, and whose future story will be written with your contribution!

Responsibilities

1) Be a Key Player in Customer Engagement

• Welcome customers in person and/or over the phone with a premium service mindset.
• Build personalized and long-term relationships with customers by proactively supporting them throughout the sales journey.
• Ensure customer follow-up and satisfaction.

2) Create Tailor-Made Travel Experiences

• Identify and understand customers' expectations and motivations.
• Advise customers to create customized travel experiences.
• Promote Club Med destinations, products, and experiences.

3) Develop Business Performance

• Grow revenue through customer acquisition, loyalty-building, and the sale of additional services.
• Identify business opportunities through customer networks and initiatives (M&E, Partnerships, Referrals, Influencers, Recommendations).
• Maintain and monitor commercial data (customer database, data collection, complaint tracking).

Profile

• Being a Travel Experience Designer is more than a role; it is a true commitment.
• Thanks to their natural relationship-building skills and strong customer-service mindset, our Travel Experience Designers create privileged and lasting relationships with their clients.
• Curious about the world and people, they understand travelers' expectations and motivations.
• They enthusiastically share their passion for travel to advise clients and create tailor-made holidays.
• Bold and proactive, they attract and retain customers to develop their sales performance.
• As brand ambassadors, they embody our values and commitment to responsible and sustainable tourism.

What We Offer

You will have the opportunity to:

• Take initiative and work autonomously.
• Thrive in an environment designed for personal growth, within a team that reflects your values and in a setting thoughtfully created for both our clients and our employees.
• Access career development opportunities in France and internationally, provided you are comfortable working in English.

If you recognize yourself in this profile and the beaches of Zanzibar, the imperial cities of Morocco, and the culinary treasures of Italy hold no secrets for you, then join us and become part of this incredible journey!

All our positions are open to candidates with disabilities.