Boutique employee (Club Med Phuket)
Club Med PhuketJob Summary
As a Boutique Employee at Club Med Phuket, you will be responsible for providing exceptional customer service and driving sales within our resort boutique, ensuring guests have a memorable shopping experience.
Job Responsibilities
* Greet and assist guests with product selection, offering personalized recommendations.
* Maintain an attractive and well-organized boutique display, including merchandising and stock replenishment.
* Process sales transactions accurately using the point-of-sale system and handle cash and card payments.
* Monitor inventory levels, assist with stock counts, and report any discrepancies.
* Ensure the boutique is clean, tidy, and presentable at all times.
* Understand and promote Club Med products, promotions, and services.
* Resolve guest inquiries and complaints professionally and efficiently.
* Collaborate with other resort departments to enhance the overall guest experience.
* Adhere to all company policies and procedures, including health and safety guidelines.
Job Qualifications
* Previous experience in retail sales or customer service, preferably within a boutique or luxury environment.
* Excellent communication and interpersonal skills, with a friendly and engaging demeanor.
* Strong sales ability and a passion for providing outstanding guest service.
* Ability to work independently and as part of a team in a fast-paced resort environment.
* Good organizational skills and attention to detail.
* Proficiency in English; knowledge of additional languages (e.g., French, Thai, Mandarin) is a significant advantage.
* Basic computer literacy and experience with POS systems.
* Flexibility to work various shifts, including evenings, weekends, and holidays.
* A positive attitude and a genuine desire to contribute to a vibrant holiday atmosphere.
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