Resort Trainer Manager (M/W)

Job location: Resort — South Africa Beach & Safari

Contract type: Seasonal

Accommodation and meals provided: Yes

Required experience: 2 to 4 years

Who are we?
Club Med was founded in 1950 on the idea that the purpose of life is to be happy. The place to be happy is here. The moment to be happy is now.
Since then, our mission has been to create moments of happiness every day and share them with our guests, in nearly 70 Premium and Exclusive Collection Resorts located in the most beautiful destinations in the world.
To achieve this, we have something others don’t: the Club Med Spirit and our five core values, kindness, multiculturalism, responsibility, freedom, and a pioneering spirit.
Today, Club Med is the global leader in premium all-inclusive holidays. We are more than 25,000 Gentle Organizers (G.O) and Gentle Employees (G.E) from over 110 nationalities and cultures, working in Resorts, offices, and agencies across more than 40 countries.

Your work environment
At Club Med, each season our G.O and G.E teams create unforgettable holidays for our guests. Support teams are there to accompany them every day.
By joining the HR, Finance, Digital, and Training functions in the Resort, you will work closely with teams made up of multiple nationalities. Your contribution will help create a warm and friendly atmosphere, essential for smooth operations and the well-being of all.

You are
• Personable, you naturally embody all the values of Club Med for both guests and colleagues.
• Key connector, you coordinate with different departments and contribute directly to our success.
• Structured, you are fully familiar with our processes and know how to apply them flawlessly.

You will

• Manage all training and development for G.E and G.O teams in the Resort:
• First season training: onboarding of new arrivals.
• Manager support training: leadership keys for G.O, skills for station managers.
• Functional training: behavioral skills, sales, languages, management.
• • Work with department heads to prepare a training needs assessment and propose a continuous training plan for the teams.
• • Plan training deployment with managers according to team availability.
• • Partner with Resort heads to deploy technical training programs.
• • Design and update onboarding content and mobilization for key G.O roles.
• • Deliver training sessions in partnership with the technical content manager.
• • Manage logistics necessary for the smooth running of training sessions.
• • Contribute to events and projects of the “Université des Talents” (Club Med Talent University).

You will be a Gentle Organizer (G.O)
As a G.O, you will carry out your profession with passion while also participating in key moments of our guests’ stay. Whether engaging in conversation, sharing an activity, or showcasing your talents on stage, you will help create lasting memories.
Being a G.O is much more than just a job — it’s about living moments of connection and emotion within a multicultural team.

Your benefits
Focus on your mission, and enjoy the rest!
Discover all the benefits of joining us (depending on the country, these may vary slightly):

• Accommodation provided on site or nearby, and meals included, with a fixed contribution.
• Access to Resort facilities and activities (conditions apply): gym, swimming pool, outdoor activities… plus preferential rates at the boutique, spa, excursions, etc.
• Tailored training throughout your career to develop your skills and progress into new positions.
• Internal and international mobility: over 120 jobs in 70 Resorts worldwide… offering countless career opportunities.