Key Account Manager

About us

Established in 1950, Club Med is the pioneer of premium all-inclusive holidays. We have been continuously innovating over the last75years and now offer close to70 ski and sun resorts across Europe, Asia, Africa,Americaand the Caribbean as well as a ‘Club Med 2’ cruise. Club Med offers a new way of experiencing holidays in itsupscalefriendly and multicultural resorts.  

Our success comes fromthe strong commitment toexceedcustomers’ expectations anddeliveran unforgettable experience. 

About our Business Unit 

Our management model separates Resorts from Markets. In this position, you will belong to the EMEA Markets, which handles sales in Europe, Africa, and France in over twelve countries. 

Job overview:

As a Key Account Manager, you will develop Indirect businesswithinsome key regions of Germany, in line with the Club Med strategy.

You will report tothe Managing directorof Club Med Germanyand will be part ofthe indirect team.

Main missions:

• Build strong relationships and develop the business with existing key accounts, develop our image as a reliable and upmarket Tour Operator 
• Develop anddrivethe business, in line with the key sales priorities and the upmarket strategy 
• Ensureprofessionaladministration and organization
• Identifynew areas of business and opportunities to increase the sales of Club Med holidays
• Accountable for the effective management e-distribution within his/her region 

Skills and competencies:

Education level

You have abachelor's or master's degree in management, marketing, or related topics.

Experience

• Experience inB2Bin thetourismor hospitalityindustry

• Proven successindeveloping partnershipswithrelevant partnersand brandswithin the tourism industry

• Establishedand strongnetwork withinHesse,North Rhine-Westphalia, Hamburgregions

• Familiar with local industry commission rates, commercial agreements, and systems

• Knowledge ofClub Med range of services and products, B2B and B2C sales conditions

Technical skills

• Proficient in Microsoft Applications inc. Excel, Word, PowerPoint, Google Docs

• Proficient with online systems and booking tools.

• Willingnessto learnadditionalinternal systems such as Salesforce and the Club Med booking engine.

Soft skills

• Entrepreneurial mindset, opentochallenges, self-confident withgreat communicationskills.

• Strong teamspirit 

Languages

• You speakGermanfluentlyandhavea very goodlevel ofEnglish

• French is a plus

Why you should join us:

At Club Med we have 5 values:kindness, multiculturalism, responsibility,freedomandpioneering spirit. Like G.O.'s and G.E.'s around the world, we also share what we call the Club Med spirit: being professional and festive, a unique state of mind and a lifestyle that unites all our team members.

Benefits:

-30 days of vacation

-Up to 3 weeks of Club Med vacations at a reduced price per year under Club Med’s policy – after 1 year of seniority

-Up to 50 EUR Transportation coverage

-Travel Industry Card for free

-Monthly mail voucher

-Support of pension payments

-Flexible working policy with the possibility to work 2 days a week from home + 1 week remotely every 3 months