Nature Guide (Environmental Sustainability)

GENERAL MISSIONS
• SUPERVISION AND ANIMATION
- Programation, set up and animation of nature activities and sustainability topics, according to the nature activities definied for the Resort.
- Suggestion and potential developpement of new nature activities (punctual event or recurrent) or adaptation of existing activities. (to raise GM awareness on environement, local cultural strengths of the Resort, …)
- If service providers are contracted to offer nature activities in the Resort: work closely with the providers according to needs.
- Relations follow-up with local environmental associations (on-site project follow-up, discussion exchanges, invitation to the resort when relevant…)
- Regular monitoring on local sustainability topics for up-dates to be sent to BU CSR Coordinator
- Support to the Resort Foundation GO for solidarity actions when relevant
- Active participation to create marketing content on Resort’s sustainability and nature with the Content and Community Coordinator (E-GO)
- Writing and updating SOPs specific to the Resort’s nature activities
- Participation in promoting local sales
- Promotion of nature activities throughout the Resort client’s path
o Ensure an active and visible promotion of nature activities to clients through the Resort communication tools available and in respect to the defined communication plan.
o Be an ambassador of nature activities and sustainability topics, onboard the Resort’s G.Os and G.Es in order to relay the information to the clients.


• HYGIENE AND SAFETY
- Be responsible for security during nature activities
- Maintenance of the nature activities (materials, equipments, facilities, …) to ensure security and quality.
- Respect the village's equipment and heritage
- Respect the resort’s waste management rules (sorting, collection…)
- Limit electricity and water consumption

KPI: SUCCESS INDICATORS
CLIENT
- Quantitative :
o Participation rate
o Activities frequency
- Qualitative :
o Clients’ satisfaction (direct feedbacks, GMFB, reviewpro, …)
o Activities development/adaptation suggestions
o Recognition as an ambassador of green activities in the Resort