Assistant Spa Manager (M/W)

Job location:Resort — South Africa Beach & Safari
Contract type:Seasonal
Accommodation and meals provided:Yes
Required experience:1 to 3 years

Who are we?
Club Med was founded in 1950 on the idea that the purpose of life is to be happy. The place to be happy is here. The moment to be happy is now.
Since then, our mission has been to create moments of happiness every day and share them with our guests, in nearly 70 Premium and Exclusive Collection Resorts located in the most beautiful destinations in the world.
To make this happen, we have something others don’t: the Club Med Spirit and our five core values of kindness, multiculturalism, responsibility, freedom and a pioneering spirit.
Today, Club Med is the world leader in premium all‑inclusive holidays. We are more than 25,000 Gentle Organizers (G.O) and Gentle Employees (G.E) from over 110 nationalities and cultures, working in Resorts, offices and agencies across more than 40 countries.

Your work environment
Enjoy an exceptional working environment combining elegant and refined design with world‑class expertise.
Club Med Spas have that little extra something, a unique partnership with prestigious brands like Sothys, Cinq Mondes, Comfort Zone, Mandara Spa, Payot, L’Occitane, MyBlend and Thalgo.
You will receive professional training in the treatment protocols and product sales of these leading wellness brands.
These certified trainings are recognized across the industry and will open new horizons for your career and development.

You are
• Attentive, providing personalized service and creating exceptional experiences for each guest
• Organized, able to manage priorities effectively and ensure optimal operations within the Spa
• Performance‑driven, motivated by the challenge of developing turnover (products and services) while ensuring guest satisfaction
• Responsible, skilled at managing and guiding a dynamic team

You will
• Assist the Spa Manager in coordinating and promoting the Spa within the Resort
• Welcome guests and organize appointment schedules efficiently
• Provide operational support to Spa Therapists, Beauticians and Massage Experts when needed
• Perform a variety of treatments following protocols from prestigious partner brands
• Promote, advise and sell Spa services and products to enhance revenue
• Organize and implement commercial events within the Resort to showcase the Spa and its offers
• Collaborate with various Resort departments (laundry, front office, etc.) to ensure smooth and efficient operations
• Participate in professional training programs on brand protocols to broaden your skills and expertise
• Guarantee strict compliance with Club Med hygiene and safety standards

You will be a Gentle Organizer (G.O)
As a G.O, you will practice your profession with passion while also participating in key moments of our guests’ stay.
Whether interacting with them, sharing an activity or showcasing your talents on stage, you will help create unique and lasting memories.
Being a G.O is much more than just a job. It is about experiencing and sharing moments of connection and emotion within a multicultural team.

Your benefits
Focus on your mission, and enjoy the rest!
Discover all the benefits of joining us (depending on the country, these may vary slightly):
• Accommodation provided on site or nearby and meals included, with a fixed contribution
• Access to Resort facilities and activities (conditions apply): gym, swimming pool, outdoor activities… plus preferential rates at the boutique, spa, excursions, etc.
• Tailored training throughout your career to develop your skills and progress into new positions
• Internal and international mobility: over 120 jobs in 70 Resorts worldwide offering countless career opportunities