人才招募

Becoming a Floor Manager at Club Med

30/12/2022

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At Club Med, the Housekeeper is the main person responsible for the maintenance of hotel rooms. His or her duties include supervising the Housekeeping Staff in the rooms and common areas. The quality services of the Housekeeper are a guarantee of satisfaction for all our clients at Club Med.

What are the tasks of a Housekeeper?

At Club Med, the Floor Manager's role is to supervise a maintenance team composed of several employees. Your role is to ensure the cleanliness of the hotel so that our guests have an excellent stay. A typical day for a Housekeeper starts with a morning briefing with the Housekeepers in charge of the common and private areas (rooms) to establish their work schedule. The Floor Manager must then control the maintenance of the rooms and common areas after they have been cleaned, in accordance with Club Med's high standards. He/she must ensure that the sanitary and electrical installations are in good working order, or report any anomalies to the maintenance department. 

What training do I need to become an Assistant General Manager at Club Med?

You can access the position of Assistant General Manager at Club Med with different diplomas. We are primarily looking for holders of a BTS in Hotel and Restaurant Management and a BTS in Hotel Management. You are also eligible to apply with a Bac Technologique Hôtellerie, Bac Professionnel Gouvernance, BP Gouvernante and CAP Services Hôteliers. To apply for the position of Floor Manager at Club Med, you must have experience in a hotel structure and in team management. It is also possible, without a diploma and thanks to your motivation, to access this position after a few seasons as a Room Attendant and training at Club Med. By building up your experience at Club Med as a Floor Manager, you will be able to pursue several career paths and take on managerial and responsible positions such as General Manager or Room Division Manager.

What are the qualities required to be a Housekeeper at Club Med?

To meet the demanding tasks of the Floor Manager position, we are looking for a discreet, organised, attentive and detail-oriented profile. As the person responsible for the cleanliness of Club Med's Resorts, your role is to use diplomacy and authority to manage a team of several Room Attendants. 

In order to meet Club Med's high quality standards, the job of Room Manager requires a high level of personal involvement. You must offer impeccable service and always maintain a sense of precision and detail. It is important to offer a unique experience to each of our guests and make them feel at home. Working at Club Med in a multicultural environment, you will also have the opportunity to learn a language or improve your language skills.

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