" The Reception goal is the desire to please, it is to welcome the G.Ms as if we were welcoming them in our own home. There is a special bond with the customers that we don't find anywhere else, it is really a unique job that we do. "

" I started at Club Med 5 years ago as a Mini Club G.O. I'm now the Sports Manager in Trancoso, in Brasil! "

" My main role is to work on the deployment of my team's skills and it's so nice to see our everyday interactions, the recognition they have for me and the recognition I have for them when we work together towards the same goal. "