CRM Project Leader

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    CRM Project Leader



    Paris La Villette




    Within the Brand, Product & Digital Marketing gMDT department, reporting to the Head of CRM, you will be in charge of enriching and optimizing automated lifecycles at a worldwide level.


    Deployment of business and relational automated cycles

    • Analysis and optimization of existing automated cycles
    • Deploying new automated campaigns on different channels (emails, SMS, push notifications…)
    • Supporting and coordinating with different internal teams (Business units, data, e-commerce…) as well as external agencies (creative agencies, translators, HTML developers…)

    Support to Business Units and countries

    • Coordinating the development of new dashboards in coordination with data teams to support Business Units
    • Sharing best practices among Business Units
    • Test and set up new tools to support countries with their business objectives (datacatching, contactability…)

    Profile requested

    • 2-3 years of experience in CRM and/or Data
    • Master’s degree in Marketing/Digital marketing ; Business School’s degree
    • Analytic skills, confortable with data
    • Proactive and successful experiences in project management  
    • Creative and passionate about digital
    • Strong curiosity
    • Fluent in English
    • Enthusiastic and open-minded person, you fit with Club Med values and are willing to actively take part to the team’s projects  


    • Permanent position
    • Based in the Paris 19, La Villette headquarters
    • All our positions are open to people with disabilities
    • “G.O. Holidays" benefits in kind for all our permanent positions with one year's seniority: holidays in our Club Med Resorts for the employee and his/her family or an accompanying person of his/her choice
    • Current teleworking policy: 2 days/week in agreement with the team; possibility of a full week every 3 months.

    The word of the manager

    You want to work in a multicultural international environment? You want to take on new challenges with a strategic job mixing marketing and digital? You want to take part to innovative projects within a dynamic and passionate team? This job is made for you!

    Quentin Briard
    CEO Marketing, Digital & Technologies

    " Après les virages réussis de la montée en gamme et de l’internationalisation, c’est au tour du digital d’enrichir la vision stratégique du Club Med avec l’axe «Happy Digital». A l’heure où les usages évoluent fortement, Club Med mise sur cette stratégie en positionnant le digital au service d’une expérience client fluide, simplifiée. Les efforts sont portés sur les services qui connectent les clients à leurs expériences, leur permettant de vivre l’instant présent, avec plus d’émotion et d’interactions. "

    Vous travaillerez en Bureaux

    • Vous travaillerez au sein d’équipes multiculturelles et bienveillantes
    • Vous serez acteur de votre évolution professionnelle grâce à une forte politique de mobilité interne et internationale
    • Vous participerez à faire vivre des moments inoubliables à nos clients et nos équipes en Resorts
    • Vous développerez vos compétences en participants aux projets amitieux d’une entreprise tournée vers l’avenir et l’innovation

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