Presentation of the role:
You will develop Meetings & Events group sales and production for both leisure and corporate.
As a Meetings & Events Executive, you will be responsible for:
Compliance with Club Med processes
M&E sales & production
M&E booking finalization
You will report to the Head of Sales Trade & M&E.
Mission 1: Ensure the trade, corporate and leisure group enquiries are being managed in a timely manner and that the processes are followed
Qualify, quote and confirm group requests
Keep Salesforce updated with contacts and contracts
Liaise with transport to finalize flight requirements
Confirm the groups to the Revue Management (RM) at time of deposit received
Work with business developer and key account managers to identify and develop group opportunities
Organise and attend overseas site visits with clients
Attend trade shows and fam trips
Mission 2: Ensure the production of all the Meetings & Events groups/events
Fill in the Production portal properly
Send invoices and follow-up on payments
Communicate invoices to the accountant
Send an information memo to the client
Enter the rooming list and communicate it to the resort
Finalize the program with the group and make all necessary changes (contact the resort to assess possibilities)
Sell extra-services (excursions…) to the client Advise the resort and send the program/BEO
Assist client on a day-to-day basis to organize the event
Attend site visit when needed (especially for Buy out)
Travel with the group depending on the size of the group and take care of the group onsite requests
Organise fam trip for trade team
Mission 3: Ensure finalization of groups bookings, including but not limited to invoicing
Liaise with the resort for after event reporting
Create and send final invoice
Follow up for payment of the final invoice
in charge of payment of the commission invoice for indirect bookings
Organise feedback calls with customers
Follow up for potential organization of events for the year after
If you are client oriented, have negotiation, organisation and strong admin skills, you may be the perfect candidate for this role.
Masters degree is a plus (in tourism or business)
Experience in the travel industry and/or MICE industry
Experience in sales
Experience in a Club Med resort is a plus (Knowledge of resort life)
English and French (both mandatory)
Word, Excel, PowerPoint, Salesforce
Entrepreneurial spirit, persistent & demanding, open-minded, team player. Reactive, target oriented.
Job Type: Permanent
Location: London, UK (Wimbledon)
" Working in our Europe and Africa Business Unit is accompanying each customer to their next successful Club Med experience. It's about creating a seamless, omnichannel customer journey. The BU will be responsible for bringing 9 new resorts to market over the next 3 years and will play a decisive role in the company's growth. "
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