CRM Project Leader

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    CRM Project Leader
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    Tipo de contrato

    Contrato indefinido


    Paris La Villette




    Within the Brand, Product & Digital Marketing gMDT department, reporting to the Head of CRM, you will be in charge of enriching and optimizing automated lifecycles at a worldwide level.


    Deployment of business and relational automated cycles

    • Analysis and optimization of existing automated cycles
    • Deploying new automated campaigns on different channels (emails, SMS, push notifications…)
    • Supporting and coordinating with different internal teams (Business units, data, e-commerce…) as well as external agencies (creative agencies, translators, HTML developers…)

    Support to Business Units and countries

    • Coordinating the development of new dashboards in coordination with data teams to support Business Units
    • Sharing best practices among Business Units
    • Test and set up new tools to support countries with their business objectives (datacatching, contactability…)

    Profile requested

    • 2-3 years of experience in CRM and/or Data
    • Master’s degree in Marketing/Digital marketing ; Business School’s degree
    • Analytic skills, confortable with data
    • Proactive and successful experiences in project management  
    • Creative and passionate about digital
    • Strong curiosity
    • Fluent in English
    • Enthusiastic and open-minded person, you fit with Club Med values and are willing to actively take part to the team’s projects  


    • Permanent position
    • Based in the Paris 19, La Villette headquarters
    • All our positions are open to people with disabilities
    • “G.O. Holidays" benefits in kind for all our permanent positions with one year's seniority: holidays in our Club Med Resorts for the employee and his/her family or an accompanying person of his/her choice
    • Current teleworking policy: 2 days/week in agreement with the team; possibility of a full week every 3 months.

    The word of the manager

    You want to work in a multicultural international environment? You want to take on new challenges with a strategic job mixing marketing and digital? You want to take part to innovative projects within a dynamic and passionate team? This job is made for you!

    Quentin Briard
    CEO Marketing, Digital & Technologies

    " After the successful upmarket and internationalisation moves, it is now the turn of digital to enrich Club Med's strategic vision with the "Happy Digital" axis. At a time when uses are changing dramatically, Club Med is banking on this strategy by positioning digital technology at the service of a fluid, simplified customer experience. Efforts are focused on services that connect customers to their experiences, allowing them to live in the moment, with more emotion and interaction. "

    Trabajará en Oficinas

    • Trabajarás en equipos multiculturales y solidarios
    • Será un actor clave en su desarrollo profesional gracias a una fuerte política de movilidad interna e internacional.
    • Participarás en hacer que nuestros clientes y nuestros equipos en Resorts vivan momentos inolvidables.
    • Desarrollará sus habilidades participando en los proyectos amistosos de una empresa innovadora y con visión de futuro.

    MyCareerImagine su futuro profesional


    Gracias a nuestra herramienta Mycareer, en un par de clics puede ver sus posibilidades de evolución profesional en Club Med.

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