Front Desk Agent

    Front Desk Agent
    Job type

    Fixed-term contract


    In one of our resorts in Mexico, Caribbean or Canada

    Excellent customer service skills and positive attitude
    The All Inclusive Career Compensation package includes:
    • 6 months contract (renewable)
    • Round trip airfare and transfers covered
    • Room & board provided
    • All meals provided
    • Full access to all resort amenities
    • Competitive salary and healthcare package  

    2 years’ experience in a Customer Service or Front Desk position in the Hospitality industry preferred

    Your talent, source of unforgettable moments.

    What’s in it for you?
    • Chance to be part of a multicultural team from around the world
    • Opportunity to grow fast professionally as a manager
    • Opportunity to travel the world in exotic locations
    • Discover new skills and talents
    • Share a lifestyle with international guests  

    You Will

      • Welcome guests with excellent customer service and according to Club Med procedures
      • Provide exceptional customer service to guests and answer any questions they may have about the facilities
      • Participate in sales of various services and offerings
      • Handle cash and guest room payment
      • Ensure work space is neat and clean
      • Handle any complaints and service recovery as needed with the supervision of Front Desk Manager
      • Check in/out guests as they arrive and leave the property / room changes
      • Inform guests on daily activities happening at the resort
      • Manage switchboard, wake up calls, and mail
      • Ensure first aid kits are fully stocked
      • Handle currency exchange
      • Work with guests to deposit valuable objects when requested
      • Participate in resort life and activities

      They talk about their job

      Raphael, Katiana & Tania
      G.O Receptionists
      Room Division Manager

      You will join the Reception team

      Hospitality is the very essence of life at our resorts. By joining the Reception team, you’ll have a key role to play, that of developing a high-quality customised relationship with our guests and offering them:

      • High service standards and an all-inclusive experience in an exceptional setting
      • Multilingual and multicultural staff speaking 3 foreign languages on average
      • Accommodation for 500 to 1,500 clients per week from all over the world

      What is it living in a Resort

      • You can go and discover our Resorts established in the most beautiful parts of the world
      • You'll experience unique life moments with the guests and/or your G.O and G.E colleagues, with whom you’ll forge bonds for life
      • You'll have the opportunity to learn and develop with the seasons, discovering new jobs and new services
      • You'll belong to multi-cultural teams, which share the values of being kind and open-minded.

      My CareerImagine your future career path

      My Career

      hanks to our Mycareer tool, you can visualize in a few clicks your career development opportunities at Club Med.

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