Meetings & Events Executive

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    Meetings & Events Executive
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    Job type

    Permanent contract

    Location

    Londres

    Job reference
    R-31091
    Type

    Offices

    Presentation of the role: 

    You will develop Meetings & Events group sales and production for both leisure and corporate.

    As a Meetings & Events Executive, you will be responsible for:

    • Compliance with Club Med processes

    • M&E sales & production

    • M&E booking finalization

    You will report to the Head of Sales Trade & M&E.

    Mission 1: Ensure the trade, corporate and leisure group enquiries are being managed in a timely manner and that the processes are followed

    • Qualify, quote and confirm group requests

    • Keep Salesforce updated with contacts and contracts

    • Liaise with transport to finalize flight requirements

    • Issue contracts

    • Confirm the groups to the Revue Management (RM) at time of deposit received

    • Work with business developer and key account managers to identify and develop group opportunities

    • Organise and attend overseas site visits with clients

    • Attend trade shows and fam trips

    Mission 2: Ensure the production of all the Meetings & Events groups/events

    • Fill in the Production portal properly

    • Send invoices and follow-up on payments

    • Communicate invoices to the accountant

    • Send an information memo to the client

    • Enter the rooming list and communicate it to the resort

    • Finalize the program with the group and make all necessary changes (contact the resort to assess possibilities)

    • Sell extra-services (excursions…) to the client Advise the resort and send the program/BEO

    • Assist client on a day-to-day basis to organize the event

    • Attend site visit when needed (especially for Buy out)

    • Travel with the group depending on the size of the group and take care of the group onsite requests

    • Organise fam trip for trade team

    Mission 3: Ensure finalization of groups bookings, including but not limited to invoicing

    • Liaise with the resort for after event reporting

    • Create and send final invoice

    • Follow up for payment of the final invoice

    • in charge of payment of the commission invoice for indirect bookings

    • Organise feedback calls with customers

    • Follow up for potential organization of events for the year after

    Your profile:

    If you are client oriented, have negotiation, organisation and strong admin skills, you may be the perfect candidate for this role.

    EDUCATION

    • Bachelor minimum

    • Masters degree is a plus (in tourism or business)

    PREVIOUS EXPERIENCE  

    • Experience in the travel industry and/or MICE industry

    • Experience in sales

    • Experience in a Club Med resort is a plus (Knowledge of resort life)

    LANGUAGES

    English and French (both mandatory)

    HARD SKILLS

    Word, Excel, PowerPoint, Salesforce

    SOFT SKILLS

    Entrepreneurial spirit, persistent & demanding, open-minded, team player. Reactive, target oriented.

    Job Type: Permanent

    Location: London, UK (Wimbledon)

    Anne Browaeys
    CEO France Europa Africa

    " Working in our Europe and Africa Business Unit is accompanying each customer to their next successful Club Med experience. It's about creating a seamless, omnichannel customer journey. The BU will be responsible for bringing 9 new resorts to market over the next 3 years and will play a decisive role in the company's growth. "

    You will work in Offices

    • You'll be working in multi-cultural and considerate teams
    • You’ll be a key player in your own professional development thanks to a strong policy of internal and international mobility
    • You’ll be part of creating unforgettable moments for our clients and our teams at the Resorts
    • You'll develop your skills by participating in the ambitious projects of a company looking to the future and innovation

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