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We maintain strong and sustainable relationships with a portfolio of assigned customers and actively seek new business opportunities with these customers.

We contribute to our agency's development and generate revenue by offering our customers and prospects a memorable shopping experience, personalized and faithful to the Club Med spirit.

We contribute to Club Med's sales growth by providing our customers and prospects with quality customer service over the phone.

We provide assistance to all our customers, bring them information about Club Med products and services and help them solve potential issues.

We identify relevant vendors and partners (e.g. travel agencies), develop and maintain quality business relations with them, in order to get new clients and generate revenue.

We contribute to Club Med’s revenue growth by developing the Meetings & Events business offer dedicated to companies.

We take care of administration and other office duties to enable MICE sales teams to focus on their core selling activity

We contribute to the development of Club Med Property by offering high quality property investment, an assistance for our premium guests and constantly seeking for new business opportunities.

We review all Club Med's sales processes and constantly adapt them to Organisational and environmental evolutions.

We implement the Group's Sales strategy and contribute to Club Med's business development and economic performance on our geographical perimeter.

We define Club Med's Sales strategy and lead Sales management teams to execute the strategy on their geographical perimeter.

We make sure that our customers benefit from the best transport services from the moment they make a reservation until they are back home after their stay.