FAQ

What is a Resort ?

See our "Work in Resorts" page

What is a G.O, a G.E ?

See our "Work in Resorts" page

What is a Trident ?

The Trident symbolises a Resort's level of service. We have 3 levels of service, depending on the comfort and services provided: 3, 4 or 5 Tridents. Trident is also the name of the Club Med catalogue which brings together all information concerning Resorts.

What are Crazy Signs ?

They are very special moments, specific to Club Med, when GOs come together to share the Resort's traditional dances with GMs.

How to apply at Club Med?

Applications posted on our recruitment website are processed in priority by our pre-selection department. We therefore advise you to apply via our website clubmedjobs.

How long do I need to be available?

The season varies between 3 and 8 months, depending on the Resort. However, some of our child supervision jobs are available for shorter periods, in particular the summer holidays.

Can I choose the Resort I want to work in?

Our Human Resources managers decide on the Resort to which you are assigned, depending on available positions and your skills (professional experience, foreign languages, qualifications, etc.)

May I be assigned to the same Resort as a friend?

Our applications are processed individually. Our teams are brought together according to available positions in each Resort We cannot therefore guarantee that you will be assigned with a friend.

Is it compulsory to speak a foreign language?

It all depends on the profession you are applying for. In all cases, speaking a foreign language is always a quality that we appreciate.

Are travel expenses to and from the recruitment session refunded?

Travel expenses to and from the recruitment sessions are generally paid by the candidate.

Is a passport compulsory?

For G.Os who may be assigned abroad, it is recommended to have a passport as it will depend on your status and country of assignment.

May I travel to the Resort with my own vehicle ?

If you wish, you may travel to the Resort using your own means.

Am I able to go home during the contract period?

Our G.Os and G.Es are free to travel wherever they want during their weekly day off. If the distance allows it, you can spend your day resting at home. However, we cannot pay for your travel costs to and from your home during the season.

What is my accommodation like in the Resort ?

Often, our employees are housed in double or triple rooms. In some Resorts, when the structure allows it, G.Os and G.Es can be housed alone.

Do I need to pay for my accommodation?

G.Os and G.Es make a financial contribution to their accommodation and their meals, depending on their contracts and location.

What about cleaning of my accommodation?

The cleaning staff does the housework in your room once a week. You are however required to keep your room clean throughout the season.

May I bring my family with me to the Resort?

We house our teams in our Resorts but cannot accommodate the families of our employees in our workplaces.

Can I have a pet in the Resort ?

Pets are unfortunately not allowed in our Resorts.

Are travel expenses to and from the Resort refunded?

We pay for travel costs from your home to the destination Resort (subject to terms communicated with the assignment).

How should I dress in the Resort ?

During the day, you should wear your G.O outfit or, if required by your job, your professional outfit. In the evening, the G.O team, as well as customers, are invited to wear the evening's theme dress.

I'm G.E. How do I dress in the Resort?

You must wear your working clothes during your working hours. This is provided to you at the beginning of the season.

How do I care for my laundry in the Resort?

All our Resorts are equipped with washing machines, dryers and irons.

Are sports available to me in the Resort ?

All our G.Os, during their time off, can take advantage of the Resort's sports facilities. However, they should always give priority to customers Sports equipment is loaned free of charge, according to availability.

Do I need to pay for drinks at the bar?

Our G.Os may be served soft drinks free of charge (soda, fruit juice, coffee, tea, etc.).

May I invite friends and family to the Resort ?

For all invitations to the Resort, the G.O should obtain prior approval from the Resort Manager. With this invitation, and depending on availability, a reduction on the full-board (excluding transport) may be granted to the G.O.

What reductions may I be offered?

Our G.Os may benefit from personal reductions on the Boutique, Discovery and Spa in the Resort.

May I benefit from preferential rates on skiing equipment or passes when I work in a winter resort?

Skiing equipment is loaned according to availability. You also benefit from a major reduction on the season's ski pass.

Do I need to bring my own professional equipment?

Professional equipment such as knife sets or sports equipment is available to you at the Resort.

Do I need to bring my own bed linen and towels?

We supply and wash all bed linen and towels.

What are my insurances and social coverage?

Our G.O and G.E are covered in case of illness and accident for the entire duration of the employment contract.

Do I need to take out additional insurance?

Even if the G.O and G.E are covered by social security, it is advisable to take out complementary insurance or mutual insurance.

Am I also covered outside the Resort?

The G.O and G.E are covered by a civil liability insurance exclusively within the framework of his professional activities for which he is mandated. To be covered on a private basis, it is necessary to subscribe to a personal civil liability insurance.

Can I apply for more than one job?

You can apply for more than one job on our site, but we encourage you to apply for the job that interests you the most.

How long will it take to receive a response to my application?

The length of time it takes to process applications may vary from one position to another, but Club Med is committed to responding to each applicant who has expressed an interest in one of our positions

What are the steps in the recruitment process?

You can consult our recruitment process in the “Offices & Agencies recruitment” section of the website.

Can I apply spontaneously?

All our positions are available on our clubmedjobs.com website, so it is not possible to apply spontaneously on the website.

How can I apply abroad?

On our website, you can filter our job offers by location and thus access opportunities in all our offices and agencies around the world.

What is the induction process like?

Our induction process is based on two main stages:

1.           A "business" induction program, tailored to your needs, designed and implemented by your manager.

2.           A "Club Med" induction course, common to all our new office recruits, to be completed during their first year with the company. This course includes: an e-learning induction module, an induction day at our La Villette headquarters in Paris, a ½ day immersion in a Club Med agency and a one-week immersion in a Club Med Resort to discover the daily life of our G.Os and G.Es and to live our G.Ms’ holiday experience.

Can we telework?

Because at Club Med we reconcile efficiency and teams' well-being, we work in Smartworking in our offices to get the best out of the collective and the teleworking: possible for up to 2 days a week - for all office employees working more than 60% of a full-time job - as well as one full week every 4 months, with the agreement of the manager and up to a limit of 90 days per year.

For our teams working in agencies, the daily physical reception of our clients is a priority, and teleworking is not offered.

Will I be able to access trainings all along my career at Club Med?

Your development is essential to us, which is why we created the Université des Talents in 2006. Its mission is to support personal development, encourage performance and inspire careers.

The Université des Talents exists in each of our BUs around the world and consists of a team of dedicated trainers who will support your development on the job. We also value the knowledge and expertise of our own teams and rely on an internal network of over 130 ongoing trainers, experts or professional references who help pass on their knowledge and experience to colleagues and new employees.

  • More than 1,200 trainees hosted at our annual Talent Camp in France, Asia, Africa and America (Resorts and offices)
  • More than 50 e-learning courses

What about internal mobility?

Mobility is strongly encouraged in your country or even internationally.

Club Med encourages links between the different departments of the company. We are convinced that the multiplicity of experiences will help you boost your skills, surprise you and build lifelong relationships.

What commitments does Club Med make to disabled workers?

Convinced that the diversity of our teams is a source of wealth, Club Med has been committed to the integration of disabled people since 2007, and has defined new objectives in its 5th company agreement on the employment of disabled people, aimed at:

- integrate a greater number of disabled employees into our teams

- adapt workstations,

- support the employees and improve their daily lives,

- encourage them to remain in employment,

- raise awareness and train employees about disability,

- promote the use of the adapted sector purchasing and subcontracting contracts.

Professional development is also possible for Club Med employees with disabilities.

How do I proceed if I am recognized as a disabled worker?

At Club Med, all positions are open to people with disabilities, and recruiters are aware of this. If you are concerned, you can indicate your status as a disabled worker during the recruitment process.

How to access information on Club Med's CSR policy?

Find all our actions and commitments in the “Discover Club Med” section of the website.  

What commitments does Club Med make to diversity in the workplace?

As a committed employer, we offer our employees not only a job but also life experiences that include diversity, integration and equal opportunities. Club Med's international success, combined with the nomadic nature of our workforce, allows us to bring together people from many different backgrounds, nationalities, religions and cultures to live and work together. Our teams are made up of 109 nationalities: 90% of our resorts have G.O.'s and G.E.'s of 9 or more nationalities (33% of our resorts have at least 15 nationalities).

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