Guest Relation Manager (M/W)

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    Guest Relation Manager (M/W)
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    Job type

    Permanent or fixed-term contract

    Location

    Club Med Seychelles

    Details
    Meals and accomodation with no flat-rate contribution
    Experience

    Experience of 1 to 2 years desired in the function in a 4 to 5* hotel

    Language

    English required, french appreciated

    You are
    • Sociable, you know how to connect with our guests and build a trusting relationship.
    • Helpful and attentive, finding the right solution for all our guests.
    • Multilingual, you master at least two languages and are comfortable with international guests.
    You will
    • Coordinate the information of all the services of the resort
    • Process and follow up all customer complaints concerning their stay in collaboration with the Reception Manager
    • Analyse the results and implement actions to develop additional sales of the resort
    • Federate and motivate your teams around defined objectives and accompany them in their development
    • Check the correct implementation, application and follow-up of the health and safety standards of its service


    In becoming a G.O Guest Relation Manager, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent! 

    So what are you waiting for? Pack your bags!

    All our positions are open to people with disabilities.

    They talk abouttheir job

    Justine & Aline
    G.O Guests Relations
    Xavier
    Room Division Manager

    You will join the Reception team

    Hospitality is the very essence of life at our resorts. By joining the Reception team, you’ll have a key role to play, that of developing a high-quality customised relationship with our guests and offering them:

    • High service standards and an all-inclusive experience in an exceptional setting
    • Multilingual and multicultural staff speaking 3 foreign languages on average
    • Accommodation for 500 to 1,500 clients per week from all over the world

    What is it living in a Resort

    • You can go and discover our Resorts established in the most beautiful parts of the world
    • You'll experience unique life moments with the guests and/or your G.O and G.E colleagues, with whom you’ll forge bonds for life
    • You'll have the opportunity to learn and develop with the seasons, discovering new jobs and new services
    • You'll belong to multi-cultural teams, which share the values of being kind and open-minded.

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