Sociable, you know how to connect with our guests and build a trusting relationship.
Helpful and attentive, finding the right solution for all our guests.
Multilingual, you master at least two languages and are comfortable with international guests.
Be responsible for welcoming guests, providing information and personalising customer relations
Manage arrivals and departures (check-in and check-out), telephone switchboard, postal duties, check supplies and restock first aid kits
Ensure the reception accounts: collections and other accounting operations, cash closings and archiving, monitoring of guarantees and deposits, management of outstanding payments and parking and transfer invoices
Be the security guarantor and take all the necessary decisions in the event of an emergency (fire procedure, etc.)
Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering)
Develop internal sales and ensure the invoicing for stays or local sales
Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets