Welcome & Luggage handler| Exclusive Collection - Charlevoix

    Welcome & Luggage handler| Exclusive Collection - Charlevoix
    Job type

    job.sidebar.contract_types.Possibilité de CDD longue durée ou CDI

    Location

    Club Med Quebec Charlevoix

    Diploma
    Diploma in the relevant field preferred
    Details
    • Permanent contract
    • Competitive salary and healthcare package
    Experience

    2-3 years experience in the field

    You are
    • An ambassador of luxury : you are passionate about your job, you care about the smallest detail and you embody the very highest quality.
    • A personality open to others: you love human contact and sharing emotions.
    • A creator of experience : you know and surprise our customers, you personalise your attentions and make them feel unique.
    You will
    • Welcome and offer assistance to; any guest in Espace EC, Villas and Chalets from arrival to departure for their own transport and the transport of luggage or personal effects.
    • Provide support to the Reception and Services teams during your shift.
    • Ensure cleanliness and the proper maintenance of the equipment, work equipment (luggage trolleys) reception areas and storage areas as well as the consistency of the atmosphere there (masked odours, appropriate music, ...).
    • Make sure the customer always feels safe and secure (smooth driving, child seats ...) and that the luggage is treated visibly with care.
    • Assist the butlers, accommodation and F & B teams in handling tasks (setting-up, clearing, replenish stocks, ...).
    • Welcome customer feedback with tact and elegance. Feedback to your manager immediately as a source of proposals.

    Questions fréquentes

    What is a Resort?

    See our "Work in Resorts" page

    What is a G.O, a G.E ?

    G.Os are Club Med's "Gentle Organizers", their mission is to ensure the activity of the Resort while providing unforgettable moments for the clients during their stay.  Beyond their job, our G.Os share moments of conviviality and forge links with our G.Ms. In the evening, they sometimes swap their work clothes for a suit, and perform on stage for those who want to reveal their talents.   The G.Es, or "Gentle Employees", have a sense of service and detail, particularly in the hotel, restaurant and maintenance trades.

    G.Os and G.Es are one and the same team working towards the same goal, that of satisfying our G.Ms!

    Can I choose the Resort I want to work in?

    Our Human Resources managers decide on the Resort to which you are assigned, depending on available positions and your skills (professional experience, foreign languages, qualifications, etc.)

    What is my accommodation like in the Resort ?

    Often, our employees are housed in double or triple rooms (2 or 3 closed sleeping areas, and a shared bathroom and toilet). In some Resorts, when the structure allows it, G.Os and G.Es can be housed alone.

    Do I need to pay for my accommodation?

    G.Os and G.Es make a financial contribution to their accommodation and their meals, depending on their contracts and location.

    Can I apply for more than one job?

    There's no need to apply for more than one job on our website. When our recruiters get in touch with you, you can share them your interest in other positions.

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