Welcome & Luggage handler| Exclusive Collection - Charlevoix

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    Welcome & Luggage handler| Exclusive Collection - Charlevoix
    Job type

    Possibility of long term fixed-term contract or permanent contract


    Club Med Quebec Charlevoix

    Diploma in the relevant field preferred
    • Permanent contract
    • Competitive salary and healthcare package

    2-3 years experience in the field

    You are
    • An ambassador of luxury : you are passionate about your job, you care about the smallest detail and you embody the very highest quality.
    • A personality open to others: you love human contact and sharing emotions.
    • A creator of experience : you know and surprise our customers, you personalise your attentions and make them feel unique.
    You will
    • Welcome and offer assistance to; any guest in Espace EC, Villas and Chalets from arrival to departure for their own transport and the transport of luggage or personal effects.
    • Provide support to the Reception and Services teams during your shift.
    • Ensure cleanliness and the proper maintenance of the equipment, work equipment (luggage trolleys) reception areas and storage areas as well as the consistency of the atmosphere there (masked odours, appropriate music, ...).
    • Make sure the customer always feels safe and secure (smooth driving, child seats ...) and that the luggage is treated visibly with care.
    • Assist the butlers, accommodation and F & B teams in handling tasks (setting-up, clearing, replenish stocks, ...).
    • Welcome customer feedback with tact and elegance. Feedback to your manager immediately as a source of proposals.

    They talk about their job

    Junior, Claire & Evy
    G.O Exclusive Collection
    Front Desk Manager

    You will join the Reception team

    Hospitality is the very essence of life at our resorts. By joining the Reception team, you’ll have a key role to play, that of developing a high-quality customised relationship with our guests and offering them:

    • High service standards and an all-inclusive experience in an exceptional setting
    • Multilingual and multicultural staff speaking 3 foreign languages on average
    • Accommodation for 500 to 1,500 clients per week from all over the world

    What is it living in a Resort

    • You can go and discover our Resorts established in the most beautiful parts of the world
    • You'll experience unique life moments with the guests and/or your G.O and G.E colleagues, with whom you’ll forge bonds for life
    • You'll have the opportunity to learn and develop with the seasons, discovering new jobs and new services
    • You'll belong to multi-cultural teams, which share the values of being kind and open-minded.

    My CareerImagine your future career path

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