Rooms Housekeeper | Exclusive Collection - Charlevoix

    Rooms Housekeeper | Exclusive Collection - Charlevoix
    Job type

    Possibility of long term fixed-term contract or permanent contract

    Location

    Club Med Quebec Charlevoix

    Diploma
    Diploma in the relevant field preferred
    Details
    • Permanent contract
    • Competitive salary and healthcare package
    Experience

    1 year experience in the field

    You are
    • An ambassador of luxury : you are passionate about your job, you care about the smallest detail and you embody the very highest quality.
    • A personality open to others: you love human contact and sharing emotions.
    • A creator of experience : you know and surprise our customers, you personalise your attentions and make them feel unique.
    You will
    • Prior to the arrival of GMs, check that the suite is ready in compliance with the standards and preferences known to customers.
    • Ensure the cleaning of the rooms before arrival / after departure, after any technical work, the courtesy rooms, rooms that have been empty for several days
    • Personalise the customer experience: be sensitive to the wishes, preferences and habits of the customer and take them into account systematically and discreetly throughout their stay.
    • Receive customer feedback tactfully and elegantly and feed it back to your manager as a source of proposals.
    • Pay specific attention to children, giving them special consideration, adapted to the needs of the child, their age and nationality.
    • Ensure the coherence of the atmospheric elements of the room, respecting the standards and preferences of GM: temperatures, odours, lights, noise etc.
    • Identify, respect and discreetly adapt to customers' habits and anticipate their needs (eg: consideration for the location of toiletries, ...)
       

    Questions fréquentes

    What is a Resort?

    See our "Work in Resorts" page

    What is a G.O, a G.E ?

    G.Os are Club Med's "Gentle Organizers", their mission is to ensure the activity of the Resort while providing unforgettable moments for the clients during their stay.  Beyond their job, our G.Os share moments of conviviality and forge links with our G.Ms. In the evening, they sometimes swap their work clothes for a suit, and perform on stage for those who want to reveal their talents.   The G.Es, or "Gentle Employees", have a sense of service and detail, particularly in the hotel, restaurant and maintenance trades.

    G.Os and G.Es are one and the same team working towards the same goal, that of satisfying our G.Ms!

    Can I choose the Resort I want to work in?

    Our Human Resources managers decide on the Resort to which you are assigned, depending on available positions and your skills (professional experience, foreign languages, qualifications, etc.)

    What is my accommodation like in the Resort ?

    Often, our employees are housed in double or triple rooms (2 or 3 closed sleeping areas, and a shared bathroom and toilet). In some Resorts, when the structure allows it, G.Os and G.Es can be housed alone.

    Do I need to pay for my accommodation?

    G.Os and G.Es make a financial contribution to their accommodation and their meals, depending on their contracts and location.

    Can I apply for more than one job?

    There's no need to apply for more than one job on our website. When our recruiters get in touch with you, you can share them your interest in other positions.

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