Night Auditor/Front Desk agent - Charlevoix

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    Night Auditor/Front Desk agent - Charlevoix
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    Job type

    job.sidebar.contract_types.Full time

    Location

    Club Med Quebec Charlevoix

    Diploma
    Diploma in the relevant field preferred
    Details
    • Permanent contract
    • Competitive salary and healthcare package
    Experience

    2-3 years experience in the field

    You are
    • Sociable, you know how to connect with our guests and build a trusting relationship.
    • Helpful and attentive, finding the right solution for all our guests.
    • Multilingual, you master at least two languages and are comfortable with international guests.
    You will
    • Be responsible for welcoming guests, providing information and personalising customer relations
    • Manage arrivals and departures (check-in and check-out), telephone switchboard, postal duties, check supplies and restock first aid kits
    • Ensure the reception accounts: collections and other accounting operations, cash closings and archiving, monitoring of guarantees and deposits, management of outstanding payments and parking and transfer invoices
    • Be the security guarantor and take all the necessary decisions in the event of an emergency (fire procedure, etc.)
    • Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering)
    • Develop internal sales and ensure the invoicing for stays or local sales
    • Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets

    They talk abouttheir job

    Justine & Aline
    G.O Guests Relations
    Xavier
    Room Division Manager

    You will join the Reception team

    Hospitality is the very essence of life at our resorts. By joining the Reception team, you’ll have a key role to play, that of developing a high-quality customised relationship with our guests and offering them:

    • High service standards and an all-inclusive experience in an exceptional setting
    • Multilingual and multicultural staff speaking 3 foreign languages on average
    • Accommodation for 500 to 1,500 clients per week from all over the world

    What is it living in a Resort

    • You can go and discover our Resorts established in the most beautiful parts of the world
    • You'll experience unique life moments with the guests and/or your G.O and G.E colleagues, with whom you’ll forge bonds for life
    • You'll have the opportunity to learn and develop with the seasons, discovering new jobs and new services
    • You'll belong to multi-cultural teams, which share the values of being kind and open-minded.

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