- Sociable, you know how to connect with our guests and build a trusting relationship.
- Helpful and attentive, finding the right solution for all our guests.
- Multilingual, you master at least two languages and are comfortable with international guests.
- Be assigning the rooms according to the sales contract by optimising the bed occupation, the meals and the transfers
- Edit the occupation expectations and communicate them to the services of the Village
- Prepare the arrivals/departures and relay the information to all the services in the Village
- Put at the disposal of the Front Office list of rooms availability, transfers
- Stimulate local sales, and ensure the follow up and control (B&B, meals, transfers)
- Distribute all financial information to the financial service (number of clients, arrivals/departures, local sales
- Respond to the comments and particular enquiries from our clients
- Application of Club Med standards and respect hygiene and security procedures
- Assign and train the receptionists in their daily tasks
They talk abouttheir job
Justine & Aline
G.O Guests Relations
Room Division Manager
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