Welcome and Services Supervisor

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    Welcome and Services Supervisor
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    Job type

    12 months contract

    Location

    Club Med Group

    Diploma
    Diploma in Hotel, catering and a school diploma of head porter required
    Details

    Seasonal contract. Salary adapted to skills and experience (fixed salary + bonus on objective).  Accommodation and meals provided by Club Med and other advantages connected with our Club Med group.

    Experience

    Experience in the function as well as in the management of a team required

    We are currently on the hunt for some superstar GOs in our Club Med resort in Asia (not in Australia).

    You are
    • Client orientated
    • Diplomatic
    • Sense of detail
    • Demanding
    • Available
    You will
    • Represent the Luxury by Club Med with the clients and teams
    • Put in place « the welcome at the reception » according to what was defined by the services management
    • Gather and coordinate the team around one objective, attitude and behavior appropriate with the Luxurious range offered in Club Med
    • Being capable of supplying the clients with what they need and want so as to spend an enjoyable stay (excursions, taxis, spa, good contacts, recommendations…)
    • Ensure a discreet and personalized service
    • Guarantee good relations with the clients and reinforce the culture and the uniqueness of Club Med spirit
    • Guarantee the application of Club Med standards of quality, apply hygiene and safety rules, including the maintenance of the heritage in relation with the hotel and leisure services of which you are in charge
    • Drive the economic results of the reception service (respecting the budgets)
    • Optimize the local sales of the reception service (meals, B& B, different services)
    • Give ideas for the evolution of the Luxurious service in your department

    They talk abouttheir job

    Junior, Claire & Evy
    G.O Exclusive Collection

    You will join the Reception team

    Hospitality is the very essence of life at our resorts. By joining the Reception team, you’ll have a key role to play, that of developing a high-quality customised relationship with our guests and offering them:

    • High service standards and an all-inclusive experience in an exceptional setting
    • Multilingual and multicultural staff speaking 3 foreign languages on average
    • Accommodation for 500 to 1,500 clients per week from all over the world

    What is it living in a Resort

    • You can go and discover our Resorts established in the most beautiful parts of the world
    • You'll experience unique life moments with the guests and/or your G.O and G.E colleagues, with whom you’ll forge bonds for life
    • You'll have the opportunity to learn and develop with the seasons, discovering new jobs and new services
    • You'll belong to multi-cultural teams, which share the values of being kind and open-minded.

    My CareerImagine your future career path

    My Career

    hanks to our Mycareer tool, you can visualize in a few clicks your career development opportunities at Club Med.

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