FAQ

What is a Resort ?

See our "Work in Resorts" page

What is a G.O, a G.E ?

See our "Work in Resorts" page

What is a Trident ?

The Trident symbolises a Resort's level of service. We have 3 levels of service, depending on the comfort and services provided: 3, 4 or 5 Tridents. Trident is also the name of the Club Med catalogue which brings together all information concerning Resorts.

What are Crazy Signs ?

They are very special moments, specific to Club Med, when GOs come together to share the Resort's traditional dances with GMs.

How to apply at Club Med?

Applications posted on our recruitment website are processed in priority by our pre-selection department. We therefore advise you to apply via our website clubmedjobs.

How long do I need to be available?

The season varies between 3 and 8 months, depending on the Resort. However, some of our child supervision jobs are available for shorter periods, in particular the summer holidays.

Can I choose the Resort I want to work in?

Our Human Resources managers decide on the Resort to which you are assigned, depending on available positions and your skills (professional experience, foreign languages, qualifications, etc.)

May I be assigned to the same Resort as a friend?

Our applications are processed individually. Our teams are brought together according to available positions in each Resort We cannot therefore guarantee that you will be assigned with a friend.

Is it compulsory to speak a foreign language?

It all depends on the profession you are applying for. In all cases, speaking a foreign language is always a quality that we appreciate.

Are travel expenses to and from the recruitment session refunded?

Travel expenses to and from the recruitment sessions are generally paid by the candidate.

Is a passport compulsory?

For G.Os who may be assigned abroad, it is recommended to have a passport as it will depend on your status and country of assignment.

May I travel to the Resort with my own vehicle ?

If you wish, you may travel to the Resort using your own means.

Am I able to go home during the contract period?

Our G.Os and G.Es are free to travel wherever they want during their weekly day off. If the distance allows it, you can spend your day resting at home. However, we cannot pay for your travel costs to and from your home during the season.

What is my accommodation like in the Resort ?

Often, our employees are housed in double or triple rooms. In some Resorts, when the structure allows it, G.Os and G.Es can be housed alone.

Do I need to pay for my accommodation?

G.Os and G.Es make a financial contribution to their accommodation and their meals, depending on their contracts and location.

What about cleaning of my accommodation?

The cleaning staff does the housework in your room once a week. You are however required to keep your room clean throughout the season.

May I bring my family with me to the Resort?

We house our teams in our Resorts but cannot accommodate the families of our employees in our workplaces.

Can I have a pet in the Resort ?

Pets are unfortunately not allowed in our Resorts.

Are travel expenses to and from the Resort refunded?

We pay for travel costs from your home to the destination Resort (subject to terms communicated with the assignment).

How should I dress in the Resort ?

During the day, you should wear your G.O outfit or, if required by your job, your professional outfit. In the evening, the G.O team, as well as customers, are invited to wear the evening's theme dress.

I'm G.E. How do I dress in the Resort?

You must wear your working clothes during your working hours. This is provided to you at the beginning of the season.

How do I care for my laundry in the Resort?

All our Resorts are equipped with washing machines, dryers and irons.

Are sports available to me in the Resort ?

All our G.Os, during their time off, can take advantage of the Resort's sports facilities. However, they should always give priority to customers Sports equipment is loaned free of charge, according to availability.

Do I need to pay for drinks at the bar?

Our G.Os may be served soft drinks free of charge (soda, fruit juice, coffee, tea, etc.).

May I invite friends and family to the Resort ?

For all invitations to the Resort, the G.O should obtain prior approval from the Resort Manager. With this invitation, and depending on availability, a reduction on the full-board (excluding transport) may be granted to the G.O.

What reductions may I be offered?

Our G.Os may benefit from personal reductions on the Boutique, Discovery and Spa.

May I benefit from preferential rates on skiing equipment or passes when I work in a winter resort?

Skiing equipment is loaned according to availability. You also benefit from a major reduction on the season's ski pass.

Do I need to bring my own professional equipment?

Professional equipment such as knife sets or sports equipment is available to you at the Resort.

Do I need to bring my own bed linen and towels?

We supply and wash all bed linen and towels.

What are my insurances and social coverage?

Our G.O and G.E are covered in case of illness and accident for the entire duration of the employment contract.

Do I need to take out additional insurance?

Even if the G.O and G.E are covered by social security, it is advisable to take out complementary insurance or mutual insurance.

Am I also covered outside the Resort?

The G.O and G.E are covered by a civil liability insurance exclusively within the framework of his professional activities for which he is mandated. To be covered on a private basis, it is necessary to subscribe to a personal civil liability insurance.