Front Desk Agent (M/F)

    Front Desk Agent (M/F)
    Job type

    Fixed-term contract

    Location

    Resorts in France or abroad

    Diploma
    Diploma in Tourism/ Hotel service or similar mandatory
    Details
    Food/accommodation for a flat-rate contribution
    Experience

    Experience in a hotel-style structure required

    Language

    Fluent level in English required, other foreign languages a plus

    • Be responsible for welcoming guests, providing information and personalising customer relations
    • Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
    • Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
    • Develop internal sales and ensure the invoicing for the stay or local sales
    • Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets

    All our positions are open to people with disabilities.

    Questions fréquentes

    What is a Resort ?

    See our "Work in Resorts" page

    What is a G.O, a G.E ?

    G.Os are Club Med's "Gentle Organizers", their mission is to ensure the activity of the Resort while providing unforgettable moments for the clients during their stay.  Beyond their job, our G.Os share moments of conviviality and forge links with our G.Ms. In the evening, they sometimes swap their work clothes for a suit, and perform on stage for those who want to reveal their talents.   The G.Es, or "Gentle Employees", have a sense of service and detail, particularly in the hotel, restaurant and maintenance trades.

    G.Os and G.Es are one and the same team working towards the same goal, that of satisfying our G.Ms!

    Can I choose the Resort I want to work in?

    Our Human Resources managers decide on the Resort to which you are assigned, depending on available positions and your skills (professional experience, foreign languages, qualifications, etc.)

    What is my accommodation like in the Resort ?

    Often, our employees are housed in double or triple rooms (2 or 3 closed sleeping areas, and a shared bathroom and toilet). In some Resorts, when the structure allows it, G.Os and G.Es can be housed alone.

    Do I need to pay for my accommodation?

    G.Os and G.Es make a financial contribution to their accommodation and their meals, depending on their contracts and location.

    Can I apply for more than one job?

    There's no need to apply for more than one job on our website. When our recruiters get in touch with you, you can share them your interest in other positions.

    Nos articles de blog

    Discover Amy's story as a housekeeping team leader at Club Med

    Interviews

    « Hello my name is Amy, I work at Club Med. I’m a team leader in the housekeeping department.
    I’m... Lire l'article

    Butcher in a Club Med Resort, the story of Bernard

    Interviews

    « Hello my name is Bernard, I am 50 years old and I am a butcher. »
    Lire l'article

    Discover Emanuele's everyday life, one of our Gourmet Lounges manager

    Interviews

    « Hello my name is Emanuele, I am a Gourmet Lounge manager and I’m 33 years old. »
    Lire l'article
      Close
      Preference center

      I choose the type of communication I wish to receive from Club Med Jobs.

      Consult the legal informations
      Merci ! Votre demande a été reçue !
      Oups ! Un problème est survenu lors de la soumission du formulaire.

      Vos modifications ont bien été prises en compte.